iSPAD
international Spa business development

Spa Startup Services

The first tactical objective is to produce a comprehensive and transparent concept and plan of action that ensures profitability and functionality. The second is to develop a realistic plan of implementation that ties in all the cooperating resources and accompany it to fruition.

Starting a spa is an exciting and at the same time challenging process. There are many parameters that need to be considered in order to avoid failure. We offer a reality check based on years of experience evaluating successful and unsuccessful spas. Because of our strong alliance with leaders in the industry you tap into resources that will provide you with the edge you need to persevere.

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Interim Spa Director Services

The tactical objective is to provide management with enough time to seek, hire and train the most suitable candidate for spa management while moving forward with the operational plan whether that is pre-opening, opening or maintaining an existing operation.

 

Assignment: Pre-opening / opening spa director
Option I
As an onsite pre-opening spa director we work autonomously through the opening with existing plans and/or in conjunction with your consultants and planners until we pass the baton to the permanent operational spa director.

Option II
As an onsite pre-opening spa director we work in conjunction with the future operational Spa director while applying expertise to the pre-opening phase and launch allowing the future spa director to focus on procedures and training.

For a pre-opening iSpad steps in to bring pre-existing plans to fruition. This includes an in-depth evaluation of existing plans to ensure a smooth operational launch.


Assignment: Interim operational spa director

As an interim operational spa director we work on bridging the management gap. Whether leave of absence or permanent departure of a spa director, the interim spa director keeps morale up, momentum going and quality control working.

During a change in leadership an Interim Spa Director (ISD) can not only save you valuable business, human resources and assets, but can also strengthen your organization and streamline processes for your new executive.

With an ISD you buy time to develop the organization and build capacity so that the new executive director comes in focusing on moving the operation forward. With an ISD at the helm, senior management can remain focused without being impelled into day-to-day management.

With an ISD, staff has the opportunity to let go of the old and prepare for the new. With an ISD in place you have the opportunity to effectively plan, control, and take ownership of the transition.

An ISD gives you the chance to assess the organization in order to re-examine organizational strengths, weaknesses, direction, and priorities for the purpose of developing a fresh perspective on the future.

An ISD gives you time to determine the experience and skills needed in the next spa director. And with an ISD you have the ability to examine the staffing and structure and to make changes that lead to better effectiveness and efficiency.

An ISD allows you time to shore-up organizational weak spots and build capacity so that the new director comes in focusing on moving the organization forward instead of becoming mired in old issues.

A successful executive transition is one that results in the following:

A clean break of the departing director with the company that brings closure and a sense of the value of the executive's tenure. An important process even if the director has already left. Management and staff that have dealt with the departure of the outgoing executive and are ready for and supportive of the new leader.
Effective executive leadership during the interim that maintains or enhances the operations momentum and preserves the operation's credibility. The preservation and development of revenue and profitability while successfully balancing the needs of owners, therapists, spa employees and clients.

The employment of a new executive who will succeed because his or her skills, values, and experience align with the company's culture and strategic direction. A clear sense of purpose and expectations for the new executive, as well as a system to assess performance and manage the relationship.

Assignment: Repositioning spa director
The spa business has developed in leaps and bounds over the last few years. Guests are spa savvy and require a state-of-the-art-environment and up-to-date services as well as a unique identity they can relate to. If your spa needs a makeover iSpad can assist in identifying a strategy and develop the resources necessary to reposition your existing facility.

iSpad can help you develop a new concept and implementation plan together with key players and stake-holders so you can re-launch your spa to attract new guests and retain loyal clients.

Analysis of existing strengths and weaknesses

Current and desired guest profile

Service and menu development

Staff re-training

 

Change is inevitable... successfully managing change is not

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Coaching

Coaching is the perfect way to develop, test drive or refine specific plans, procedures and projections. You tell us what you want to work on. , where you are right now and where you want to be when we are done. We will quote a price and begin working with you towards the desired outcome. Nothing is beyond our reach as we have trusted affiliates we can draw into any discussion at any time. The topics can be as broad or specific as you need. Most assignments include research and development on our part as well as participation from your side in supplying relevant data and information pertaining to your specific project. We will calculate the time to develop the project as well as the time required for the teleconferences and or onsite visit(s) needed to clarify the process.

Coaching can cover anything from reviewing a business plan to developing an attractive menu of services, creating salary and commission structures or hiring a complete staff. Typical of the coaching approach is that we do this together with you. You provide as much as you can and we fill in the blanks. A great way to save money and time.

 

Mentoring

Our objective here is very concise. We address the full scope of relevant areas of the spa/salon business such as your business plan, staffing, compensation structures, training, sales, operations, products and services to improve performance and reduce overhead in a topic-by-topic structured approach.

Our Health and Wellness Business Mentor Program provides the owner/operator or director with direct access to immediate and proven methods for business growth, leadership, and profitability vital for achieving success in today's competitive market. By teaming with a spa/salon business expert you can avoid unnecessary risks, test new ideas, and evaluate existing company procedures and policies to increase the probability of positive results.

We'll schedule four (4) or eight (8) hours of mentoring each month, during which we evaluate your operations, define specific business goals, and create action plans for the achievement of your objectives. We'll track our results, set and measure performance standards, elevate company morale and motivation, and work to improve your profit margin. We'll also use our weekly meetings to troubleshoot pressing issues that need immediate attention. Additionally, we'll focus on increasing your company's sales to make the most of every customer opportunity while providing the great service consumers expect and deserve. Your mentoring partnership also gives you access to policy and training materials successfully used in businesses like your own.

 

For an immediate response email or call Nicolay Kreidler at +1 415 515 9262 or find out more.

 

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